Perhaps more so than ever, it is vital that managers understand empathy when dealing with staff. We were therefore delighted to include this presentation on ‘Managing with Empathy’ in our recent Employee Wellbeing Virtual Festival.

The ability to appreciate the emotions of team members allows managers to become more effective communicators and problem solvers. It allows them to build rapport, trust, and relationships that generate success. This managing with empathy talk explains how managers can – and should – be more empathetic, particularly in light of increasing concerns around returning to workplaces and anxieties over the Covid-19 pandemic. The talk is a taster for a longer course on the subject we are pleased to offer over webinar in July, further details below the video. 


Our two-hour Managing With Empathy workshop – delivered over webinar – will be held during the morning of July 21, 2020. If you would like any further info on this course, email: